Sugarhouse Health and Wellness

 OFFICE POLICIES

     We do not accept insurance as payment for services nor do we provide any billing coding for insurance in receipts of service. All appointments must be paid in full at the time of service. Note: You must notify the office of any Cancellations or Scheduling Changes within 24 hours of the scheduled appointment in order to avoid a $35.00 cancellation fee. Appointments cannot be switched between other patients or family members without a 24 hour notification and confirmation from our staff.


We do not provide any information or patient reports in claims made by patients for Workers Compensation or Disability. 

     Our office has a high volume of New Patients, and to allow each patient adequate care, We reserve the right to reschedule any patient that is more than ten minutes late from their scheduled appointment time.  We understand that this is different from many other offices. However, we are unique in the care that we offer and the need for

our Dr.'s expertise. Please make any considerations for traffic, weather, travel time or any other circumstances that may occur.

    Due to other Practitioners and Therapists who contract in our office and for you as the patient to receive the best care during your appointment we ask that all children be left at home or in care unless they have a scheduled appointment. If children without an appointment are brought along you will be asked to reschedule.

   Dr. Elmore's patients, who have not been seen in over a year, will be archived in our system and  will be asked to fill out new patient paperwork when scheduled back in. Dr. Elmore will require more time with you so that he can re-evaluate your health concerns. As a result this process you will be charged the Archived Patient Fee along with a scheduling deposit. 

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Dr. Elmore and Dr. Patterson reserve the right to terminate the Dr.-Patient relationship at any time as he deems necessary.


Office Policies are Subject to Change Without Prior Notice Given